PRIVACY POLICY

Genscience Sdn Bhd is ensuring that our valued customers’ Personal Data and ALL parties who have transactions with Genscience Sdn Bhd (hereinafter referred to as “data subjects”) are protected. Please read the Statement of Privacy to be more aware about our policy on collecting, using and disclosing any information. This Privacy Policy defines how Genscience Sdn Bhd processes (which means amongst others, collecting, recording, holding or storing) your personal data.

Genscience Sdn Bhd reserves the right to revise and/or amend this Privacy Policy at any time, the updated version of which shall be posted in Genscience Sdn Bhd’s website. Unless you contact Genscience Sdn Bhd with regard to the same (Genscience Sdn Bhd’s contact details are provided at paragraph 7 below), you will be deemed to have accepted the updated version of this Privacy Policy.

1. Collection of Personal Data
   
   

   In the course of your dealings with Genscience Sdn Bhd, we may collect and/or you may have provided data and information about yourself (Personal Data) to Genscience Sdn Bhd.

   
   

   The personal information we collect may include your:

   • Company Name
   • Company Information (Company and GST registered number)
   • Name
   • Telephone Number
   • Fax Number
   • Mobile Number
   • Delivery Address
   • Billing Address
   • Email Address
   • Financial information (when necessary)
   
   

   The above information may have been provided to Genscience Sdn Bhd through your application to become our customer or business partner, place an order, subscribe to newsletter, respond to a survey or fill in a form or, your use of Genscience Sdn Bhd’s website at http://www.genscience.com.my where cookies are used or through any other means of communication between you and Genscience Sdn Bhd.

   
   

   The processing of your Personal Data is necessary in order for us to process your application to become our customer or business partner (whether online or offline). You may, however, visit our site anonymously.

2. Impact Subsequent from Incomplete Personal Data
   

   The incomplete information of Personal Data or if such Personal Data provided is not satisfactory to Genscience Sdn Bhd (and/or any of our authorised supplier), we may unable to continue your purchase/enquiry or a third party’s purchase of Genscience Sdn Bhd’s products and/or services (whether online or offline).

3. Purpose of Collecting Personal Data
   
   

   Genscience Sdn Bhd collected the Personal Data for the following purposes:

   
   
   • Processing your enquiry/purchase of Genscience Sdn Bhd’s products and/or services (whether online or offline) where you are named as the recipient;
   • For Genscience Sdn Bhd’s customer relationship management (CRM) procedures to monitor and improve our services;
   • For marketing of our services or products which may be of interest to you;
   • For our internal record keeping;
   • For payment collection from you;
   • To meet any legal or regulatory requirements relating to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us;
   • For the issuance of vouchers and/or administer any customer benefits; and
   • For purposes relating to any of the above (including but not limited to research, benchmarking and statistical analysis).
4. Disclosure
   
   

   Personal Data provided to Genscience Sdn Bhd will commonly be kept confidential. Hereby to consent on processing for your Personal Data by Genscience Sdn Bhd for the purposes set out in paragraph 3 above. Genscience Sdn Bhd may disclose the Personal Data that you have provided to the following categories of parties: -

   
   
   • Any person to whom we are compelled or required to do so under the law or in response to a competent or government agency;
   • Any related companies of Genscience Sdn Bhd, including those located outside Malaysia and/or those established in the future;
   • Our business partners and online affiliates that provide related services or products in connection with our business;
   • Government agencies, statutory authorities and industry regulators;
   • Our auditors, consultants, accountants, lawyers or other financial or professional advisers, credit reporting agencies; and
   • Our sub-contractors, transporter or third-party service or product providers as may determine to be necessary or appropriate.
5. Safeguards
   
   

   The Internet is not a secure medium. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, other than for the express purpose of delivering the purchased product or service requested. Personal Data that we collect from you will be stored and backed up securely in a restricted and controlled location from any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. We cannot accept any responsibility for any unauthorised access or loss of your Personal Data, save in accordance with this Privacy Policy. All of our employees and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of your Personal Data. Although Genscience Sdn Bhd cannot guarantee the loss, misuse or alteration of data; we will make reasonable efforts to avoid such unfortunate occurrences.

   
   

   ccasionally, we are offering third party products or services on our website. These third- party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

   
   

   or payment, all supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

   
   

   Nevertheless, we seek to protect the integrity of our site and welcome any feedback.

6. Data Transfer & Sharing
   
   

   Where we consider it necessary or appropriate for the purposes of data storage or processing or providing any service or product on our behalf to you, we may transfer your Personal Data to supplier companies of Genscience Sdn Bhd within or outside Malaysia. This may or may not have similar protections in place regarding your Personal Data and its use as set out in this policy. You hereby consent to such transfer of your Personal Data to a place outside Malaysia.

7. Your Rights of Access and Correction
   
   

   You have the right to request access to and correction of Personal Data. You may:

   
   
   • Check whether we hold or use your Personal Data and request access to such data;
   • Request that we correct any of your Personal Data that is inaccurate, incomplete or out-of-date;
   • Request that your Personal Data is retained by us only as long as necessary for the fulfilment of the purposes for which it was collected;
   • Request that we specify or explain our policies and procedures in relation to data and types of Personal Data handled by us;
   • Communicate to us your objection to the use of your Personal Data for marketing purposes whereupon we will not use your Personal Data for these purposes; and
   • Withdraw, in full or in part, your consent given previously, in each case subject to any applicable legal restrictions, contractual conditions and a reasonable time period.